How to Manage References in an Application

As part of the application process, employers will request references based on the ones you've provided. You’ll be able to monitor the status of each reference and, if necessary, add new referees to ensure your application stays on track.

Ensure you are logged in to SAMpeople Recruit by clicking on Sign in / Sign Up in the top-right hand corner. 

1. Select Applications.

2. Select the application

3. Select Checks.

4. Monitor the status of your references.

5. Attach references already stored in your profile by selecting Add Existing.

6. Provide a new referee by clicking Add New and entering their details in the request form.

FAQs

• Do I need to add a reference for every reference type?
  
  References are determined by the employer, so it's important to review the vacancy details carefully. You may submit multiple references, and the employer will choose which ones to contact for feedback.

• Will I be notified if a reference is approved or rejected?
  
  The employer can choose whether or not to send a message to you after rejecting a reference. The message will also provide a reason as to why the reference was rejected. If the employer does not wish to send you a message, you will be able to check this manually in the Checks section. 
  
  You will not receive any notification if a reference has been approved. 

• What should I do if a reference is rejected?
  
  That depends on what the employer has asked for. If they have asked for a new reference, you can either add an existing reference that is not already in the application, or you can add a new one. If they have rejected and not provided a reason, they already have enough references, or you may wish to contact them directly to pursue this further.

• Can I edit a reference that has been sent in an application to an employer?
  
  No – this reference would have to be rejected by the employer, and you would have to add a new reference.

• What does 'Can Contact Before Interview' mean?
  
  If you tick this box when adding a reference, it means your referees may be contacted before you attend an interview. If the box is left unticked, references will only be approached after the interview process has taken place.